About Kristie Wells

Relationship Manager. Content Marketer. Community Evangelist. Connector. Communicator. Social Media Maven. Spender of Heuer’s money. Drinker of dark beers. Lover of San Francisco (as well as New York, London, Dublin, and Lake Tahoe). Hoster of events. Embracer of technology. Worshiper of face:face interactions.

Bio 

Versatile, tech-savvy marketing and customer experience professional who loves to connect people, ideas, and resources to foster education, inspire action, solve problems, increase revenues, create great customer experiences, and help my team members grow.

Where I excel is providing the missing and critical piece that drives collaboration, communication, and the integration of data that will optimize tech, marketing, sales, and customer success in an effort to build trust across the ecosystem and drive profitable growth.

I have developed influencer programs for brands such as Lenovo and Southwest Airlines, led the global social media/content marketing efforts for Ancestry.com, and established marketing and service departments for numerous technology startups. As the Co-Founder and President of Social Media Club, I led the efforts to bring professionalism and accountability to the global social media movement.

While my roles and titles have changed with the times, my passion to connect people, spread ideas, and improve products is at the core of everything I do.

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What I’m Doing Now

I thrive when building community, improving brand loyalty, and creating customer advocacy for products and services that excite me. I am currently looking for my next opportunity and would love to talk to you about how I might be able to help. 

I am a Partner in AdHocnium.com, a consulting agency providing customer experience design and engagement strategies for organizations seeking to develop diverse and profitable ecosystems. I have been actively empowering business leaders with the mindsets, methods, and measures necessary to be market leaders … and more to the point, to help them “fix their broken shit.” 

In 2006, Chris Heuer and I launched Social Media Club, a 501(c)6 not-for-profit industry association and community organization to host conversations around the globe that explore key issues facing our society as technologies transform the way we connect, communicate, collaborate and relate to each other. Chris and I, with the help of 1000s of volunteers around the world, built the organization into a global network of 300+ chapters, in 52 countries, all working to expand digital media literacy, promote standard technologies, encourage ethical behavior, and share best practices. I remain on the Board of Directors, and am proud to say it continues to thrive to this day. 

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A Little More About Me:

  • I am married to Heuer
  • My parents asked for grandkids, we gave them Ele and Ana
  • I love to travel, exploring new cities and culinary delights  
  • While I consider San Francisco home, we moved to a small ski resort town in Sierra Nevada to try living amonst the trees instead of skyscrapers for a while (it’s nice, though I miss easy access to museums, ball parks, and seeing the ocean every day)
  • I love the ability to work remotely, but do enjoy face:face interactions and in person collaborations, which is why the “hybrid” workstyle is a great option for me

If interested, more words about me — including nice ones from previous teammates — can be found here: https://www.linkedin.com/in/kristiewells/

Contact me and find out how I can help you! 

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About This Little Space on The Internet

I don’t post that often on my blog, or haven’t really since I found a new venting vehicle in Twitter, but find some things just can’t be said in 200+ characters so express randomly in this space. And boy do I mean random…this is not a website focused on community or marketing or sports or health care – like my background, it is an assortment of what is on my mind at that particular time and can cover everything from customer support examples to my deep love for shoes or a fantastic music artist we just discovered. It is my space. It is what I find interesting.