Kiki’s Korner

It is crazy to think it has only been two weeks since my last day of work at Joyent, and the support and outreach I have received from the community around me can be described by one simple word: Incredible.

Thank you.

The time has flown by; filled with phone calls, emails, text messages and meetings – all focused on opportunities being presented to me from people who respect the work I do, and wish to see me succeed.

Thank you.

The challenge for me now is figuring out what I want to do. It is an important question to ask oneself, and surprisingly, a question I am finding harder to answer than I thought. An easier thing for me to nail down is I know what I do not wish to do, and I know the environment I do not wish to work within so I am sure the what I want to do will come out of that.

So I am taking a little time to breathe, to soak it in, as that will ensure the next role I jump into is the right role…for me. All I know is I am happier than I have been in a long time…and I have the community of people around me to thank for that.

Thank you.

Yes folks, I am back on the market. Start the bidding process now.

I have met some really wonderful people, both online and offline, over the last 15 months at Joyent, and I am happy with the role I played in pushing the company forward to where they are today. It feels good to know I was instrumental in making some needed improvements in many of the customer facing aspects of the business. This included setting processes and guidelines in the Customer Care department, launching new outbound communication programs to better inform our customers, organizing local meetups, managing promotional programs, handling our event sponsorships, representing the voice of the customer in company meetings and most of all – ensuring we did a better job of looking after our customer’s needs.

I am thankful for the offerings of love and support I have received from the community and would like to send a big ‘thank you’ to Adam, Ed, Nick, Mickael, Garrick, Larry, Dustin, Kelly, Andrew, Matt, Linda, Walter, Christopher, Allan, Jacques, Noel, Ken, Michael, Elle, AJ, Mark, Jim, Tom, Trevor, Eugene, Robert, J.J., Tim, Jamie, Elliot, Jim, Tiffany, Kris, Eric, Michael, Jordan, Sid, Arthur, Joe, Tom, Thomas, Jamie, Joel, Ray, Jim, Ngungo, Kjell, Sebastian, Adrian, Philip, David, Jeremy, Robert, Arthur, Tim, someguy, David, Chris, Chuck, pet, MrDale, and Heuer – for your love and support through this, which was both planned and unplanned all at the same time. Thank you folks, you rock.

I would like to extend an even deeper thank you to a handful of my Joyeurs – Matt, Peter, Geoff, Noel, Peat, Eric, and Eugene – for going the extra step and offering up a recommendation for me on LinkedIn. That is awesome – nothing says ‘job well done’ better than your customers giving you some love during a time like this. Thank you thank you thank you.

For the record, I am unemployed. I need a job. What am I looking for? I would love to work for a company that respects and values its customers. My ideal role would enable me to serve as a Customer Advocate, Community Wrangler, Connector, Communicator, Social Media Maven, and/or Event Planner. I like diversity in my daily work, but really need a consistent ability to help people, especially customers.

And to my @joyeurs, my clan. Shall you find yourself in San Francisco, or if I happen to be in your town, I shall look forward to raising a pint with you, so let’s make sure we keep in touch.

“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.”

In keeping up with the little experiment I started on April 29th, I went through another cycle today in my Twitter account by following 50 new people, and removing 50 people I had been following.

Only one month in, but so far – I am pleased with the results. I am able to keep my following list at a reasonable (to me) number (330) while constantly being exposed to new folks, ideas, experiences. And like the first round, I tried to keep it as fair as possible by adding every 4th person in the list of people following me, and then removing every 4th person in the list of people I was following.

I think next month I might hit the general timeline and pick a few off there to really mix it up, but the experiment as a whole seems to be working as planned, so for that I am very happy and look forward to reading and learning more about these new folks.