Each year, I choose a word to guide my focus, a compass for where I want to grow. For 2025, that word is challenge.
First and foremost, I’m looking for a professional challenge — one that stretches my skills, sparks my curiosity, and allows me to make a meaningful impact. I spent much of 2024 doing work that was both important and deeply fulfilling. I helped build systems, strategies, and programs that strengthened the connection between customers, partners, and the business. Unfortunately, when the company underwent its latest round of layoffs, my role was included.
Now, I find myself in a new chapter, one that’s equal parts reflection and reinvention. I’m searching for my next opportunity, one that will challenge me in all the right ways.
What I enjoy most is building relationships for growth-oriented, customer-centric organizations. I artfully balance the needs and voice of the customer with business objectives to ensure the journey is optimized for loyalty and lifetime value. I also excel in developing and expanding partner relationships and ecosystem programs that create win-win-win outcomes for everyone involved.
Some of the roles where I thrive include Customer Experience, Partner Relations, and Community Engagement.
Beyond relationship-building, I’m energized by operational excellence – developing systems, processes, and feedback loops that generate ongoing insights to inform and validate business strategies. I don’t just enjoy this part of the work; I’m really good at it.
I’ve been quietly having conversations with friends about potential opportunities, but I’ve realized it’s time to cast a wider net — and ask for help.
If you know of a company looking for someone passionate about creating exceptional customer, partner, or community experiences, I’d love to hear about it (and especially appreciate introductions to hiring managers).
You can find my LinkedIn profile here, and I’m happy to share my resume upon request.
While I’m based in North Lake Tahoe, I’m open to remote roles and hybrid opportunities in the Bay Area, Sacramento, or Reno. My passport is current, so if your offices happen to be overseas, I’m ready to pack my bags.
Here’s to a year of new challenges, new connections, and new possibilities.
